For all order inquiries, retailing Natasha Somalia products ,and Press/Media please email us at:
To Schedule an appointment with Natasha Somalia please call
215-264-1100
COVERED the salon
7150 Germantown Ave.
Philadelphia, PA 19119
ask a question.
FAQ
1
How do I
place an order?
You can place an order at www.natashasomalia.com. You will receive an email confirming your order that includes your order number. If you prefer to order by phone, please call us at 215-264-1100 from Monday – Friday 8am – 8pm EST
2
Payment
& Shipping
We accept cash, VISA, MasterCard, American Express and Debit Cards.
We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day.
Our preferred shipping carrier is USPS.
Sorry, we are unable to ship to P.O. Boxes.
All items must be shipped to a valid street address.
Shipping charges are based upon the shipment option you select at Checkout.
Standard Delivery: (3-7 Business Days)
Express Delivery: (2 Business Days)
Delivery to some remote addresses may require up to 2 additional days
3
Secure Ordering
& Payment Options
At Natasha Somalia we take privacy and security very seriously. All your personal information will be kept in the strictest confidence. We do not "track" our customers, and will never sell the information we collect to a third party.
We accept cash, VISA, MasterCard, American Express and Debit Cards.
4
Returns
& Refunds
RETURN POLICY We are committed to our customer's satisfaction with our merchandise beyond the point of sale. Unfortunately, ALL sales are FINAL with Natasha Somalia Products, we do not offer refunds, exchanges or credits on salon services except for replacing damaged products.
LOST/STOLEN PACKAGES If your package has been lost/stolen, please contact your mail carrier and file a dispute.
USPS Customer Service Contact Number:(800) 275-8777
Fedex Customer Service Contact Number:(800) 463-3339